FAQs
FAQs
Your Questions Answered
What areas do you serve?
We provide fuel delivery services all over the UAE, ensuring comprehensive coverage to meet the needs of various industries.
What types of fuel do you offer?
We offer Ultra Low Sulphur Diesel (ULSD), biodiesel, and Hydrotreated Vegetable Oil (HVO), sourced from top-notch manufacturers to support sustainability and efficiency.
How can I order fuel?
You can order fuel by contacting us via phone, email, or through our online portal. Our team will assist you with the process and schedule the delivery.
Do you offer bulk fuel delivery?
Yes, we provide bulk fuel delivery for clients with storage tanks at their facilities, offering special prices and ensuring timely supply.
What is your approach to sustainability?
We are committed to environmental sustainability by offering biodiesel and HVO, which reduce carbon emissions and promote the use of renewable energy sources.
How do you ensure the quality of the fuel?
Our fuel is sourced from ESMA certified terminals, ensuring adherence to the highest quality and regulatory standards. We also use advanced metering equipment for accurate measurement and monitoring.
What safety measures do you have in place?
Our staff are HAZMAT trained to handle hazardous materials safely. We follow strict safety protocols and regulations to protect our clients, employees, and the environment.
Do you provide 24/7 services?
Yes, we operate around the clock to ensure you receive fuel whenever you need it, providing reliable service at any time of day or night.
What technology do you use for fuel management?
We use RFID and IoT-enabled metering equipment for real-time monitoring and accurate measurement, providing detailed reports through our online portal.
Do you offer credit facilities and special rates?
Yes, we offer credit facilities for trusted clients and customized rates for bulk orders, making our services cost-effective and accessible.